Customer Ratings & Reviews

Seriously, why would you ever buy something without Geek Squad. This is what in equivocally separates BestBuy from Amazon.

Seriously, why would you ever buy something without Geek Squad. This is what in equivocally separates BestBuy from Amazon.

I started buying protection plans on all big purchases, and I've had to use it on a TV a few years ago. Nothing feels better than walking into the store, handing them a broken TV and walking out with a new one, no hassle.

5 year geek squad protection great plan I always buy this to protect all my things

Great to have a pc of mind ,oled tv has burning issues that the factory warranty doesn’t cover

I bought a second Sony TV because quality and functionality is super. And easy programming and 4 K hd can't be beat. Pricing was also wonderful

Purchasing the Geek Squad service - Hopefully I never have to use the service!

Very knowledgeable and friendly fixed my problem and explained in detail well worth the money

If you buy anything electronics you have to buy this warranty it covers everything best you can buy

Got it just in case Best Buy employee told me to get it and I can return the device if it’s not working for a store credit or replacement

You never know what you might get when you open the box and never know when something will go wrong. Worth the few extra bucks for replacement.

Quick service always helpful and takes care of problem quickly customer service is top notch

T hi is is worth the price and piece of mind that I have protection in case somthing happens.

I guess life comes with plenty uncertainties but I’d say unless the product being bought is expensive and refurbished you could opt in. That’s what I did for the refurb Samsung tv I got.

I was hesitant to purchase a protection plan, however the peace of mind is nice

Love that we can call and get a speedy response. They are effective when we go into the store.

Great people to help fix any problems you may have there a great help

Had not used but is better to have it in case something goes wrong you your TV

Prior to purchasing this HDTV, I owned a Sony HDTV for 9 years. About 6 years after I purchased it, the picture started to fail. I purchased the protection plan as insurance in case I encounter any problems with this HDTV.

The Geek Squad is the best. They were able to retrieve files for me. I highly recommend them.