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Customer reviews

Rating 4.7 out of 5 stars with 30511 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 834 Showing 16,661-16,680 of 30,511 reviews
  • Rated 5 out of 5 stars

    Always have an answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was having trouble with my item they was there to answer my questions to get it back to normal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues but good to have peace of mind these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it on this item but has been great asset in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to protect your good! Never know what can happen and this protection covers everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the geek squad protection. Best Buy really does fix or replace their products. The only issue is if they replace it, they take away your best buy points??? Never understood that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was reasonable for the length of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the GEEK SQUAD they are smart and wise, Great People they get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ❤!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy something from Best Buy I purchase the Geek Squad protection. If they can't fix it they'll replace it. No false promises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you make a big purchase, please get a protection plan because you never know what could happen! Best decision I ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but I do have them for my computer repairs and it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to know if my product ever fails I’m covered with no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection plan for my tv, haven’t used it but it came at a great price at time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year Standard Geek Squad Protection - this offers peace of mind knowing that if something goes wrong with your T.V. is will be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan… basically covers everything that’s needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always very professional and knowledgeable. I've never had a complaint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky to have warranty Tv failed in only a few years thats not good...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have in case you need technical support for all your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually when I buy something that’s electronic from Best Buy I usually get the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get protection for my tv. I hope my tv never stops working. Glad my tv us covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was purchased for two years, but was never needed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I feel the same about this. I buy protection on anything and everything. Hopefully we don't need to use it but it's great to have the peace of mind just in case. If you have any questions, please feel free to reach out!