Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30554 reviews
(30,554 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Always helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having assurances that my tv will be covered by the best!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great protection overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this service a few times and I must say they are very good at what they do
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully nothing goes wrong with our new RV TV, but this is a great protection offering
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use the protection plan but from prior experiences the geek squad will be great you never know what will happen
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, easy to install, quick delivery, excellent service, great sound and picture
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have peace of mind and it's nice to have someone to talk to about tech needs.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t purchase a tv without the backup from the geek squad. You can bet that you’ll get the best service available.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After buying a Sharp 32" TV, we decided to get the 5-year service agreement for peace of mind. Fortunately the TV has been great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Get GSP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd recommend Geek squad protection on any TV. Crazy things happen whether it's storming & lightning or just bought the "bad Apple" TV. GSP covers it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service plans are great service warrant not used that often, but a great precaution.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty or no Warranty that is the question
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the warranty they will fix or replace no charge highly recommended
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any electronics devices need this service plan very recommend
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Absolutely terrible experience with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy provide better service and support. Better service and support
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great reassurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problem to big or small for these guys love having the reassurance for the low cost
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installed tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Services by geek squad for the most part are quick and easy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feel secure and confident to have geek squad warranty
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always have the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad!! Professional, Helpful & knowledgeable!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good feeling that if something is wrong you have the GEEK SQUAD to help
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Used them more than once.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used Geek Sqaud prior & love that they can do what I have no clue about. They can come
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
