Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 902 Showing 18,021-18,040 of 30,554 reviews
  • Rated 5 out of 5 stars

    Always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having assurances that my tv will be covered by the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service a few times and I must say they are very good at what they do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully nothing goes wrong with our new RV TV, but this is a great protection offering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the protection plan but from prior experiences the geek squad will be great you never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy to install, quick delivery, excellent service, great sound and picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind and it's nice to have someone to talk to about tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t purchase a tv without the backup from the geek squad. You can bet that you’ll get the best service available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a Sharp 32" TV, we decided to get the 5-year service agreement for peace of mind. Fortunately the TV has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get GSP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend Geek squad protection on any TV. Crazy things happen whether it's storming & lightning or just bought the "bad Apple" TV. GSP covers it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service plans are great service warrant not used that often, but a great precaution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty or no Warranty that is the question

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty they will fix or replace no charge highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any electronics devices need this service plan very recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provide better service and support. Better service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reassurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem to big or small for these guys love having the reassurance for the low cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services by geek squad for the most part are quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel secure and confident to have geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad!! Professional, Helpful & knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good feeling that if something is wrong you have the GEEK SQUAD to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used them more than once.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Sqaud prior & love that they can do what I have no clue about. They can come

    I would recommend this to a friend