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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 903 Showing 18,041-18,060 of 30,554 reviews
  • Rated 5 out of 5 stars

    Stands by their word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a warranty eases my mind. I would always recommend it on electronics

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy comes through on warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't usually buy the warranties for our products but this was just expensive enough to warrant it. Our previous electronics had an issue that were covered and Best Buy is good about replacing items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really well and no complaints...............

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and no complaints...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection for expensive products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes time to turn on. Sound is reasonable.unable to control usingappple tv remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ya never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty protection from Bedt Buy! You never know when you might need it and it's worth it for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I have said before on buying Best Buy extended warranty is a little peace of mind and the price is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a seamless experience. I told the problem they looked up the item we exchanged the tv and were gone in under 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IG @ Breakinchainz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy purchase, Best thing you can do for yourself is protect your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony Allison tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to purchase this warranty hopefully I never need it but if so it here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal great for the kids !!!!!!!!!! I get all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase The Geek Squad for my TV set. Hopefully I won't have any issues with it but Geek Squad is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I do not need this but I feel much better with the protection policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection/Galaxy S10+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, replaced cellphone already due to accident. Saved me $$$$ to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best value when it comes to protecting your purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kept it SImple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all of my questions and made sure I understood before letting go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went shopping for a 4K TV this Black Friday and I wanted to make sure I get my money's worth by making sure I have it protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity and overall easy set up. Great apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Ohio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with Geek Squad Service to protect my purchase

    I would recommend this to a friend