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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 931 Showing 18,601-18,620 of 30,554 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors their warranty with all my past purchase. It is so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never not get Geek Squad protection because it really pays off in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt have anyone set up product for us. but bought the protection incase for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nanny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection coverage for everything I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use yet but it’s something that everyone need just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a hit or miss depending on the person who handles your case but generally it is good and to me it worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection service. I have had to use it in the past and never had a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WE will See

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the extended warranty yet, and hope to never use it. But I'm sure it will be as good as the TV if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful and solved my issue and it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when the thing will fall apart get a virus so we’ll worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this package!!! I make sure I get it with every purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient team that helps you with all of your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the protection plans are a nice extension to the service contract and for an extra $35 or so dollars a reasonable investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go to Best Buy the agents take care with me and I get good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always helpful and ready to help with any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are protected on our TV purchase and the knowledge we are under a good plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good agents, always take me out of trouble. Now they have beccome somehow slow

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Their techs are the worst

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew carefully place my TV on the wall and connected all the cable cords correctly. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad plan for all my devices in case something were to happen.

    I would recommend this to a friend