Customer Ratings & Reviews

The Geek Squad can assist you in setting up and repairing tech devices, like smartphones, smartwatches and tablets, as well as large appliances and electronics, I recommended

I loved it, it’s one of the best stores I have had smooth purchases

They have the best of quality customer service would definitely recommend for all your electronics and appliances!

I really like my TV it looks very nice it meets all my expectations it is just excellent

the geek squad was very helpful I brought in a few computers that were outdated and irreparable and they were able to retrieve my info and pictures onto a harddrive. they were friendly quick and efficient

Love that this came with my purchase! Makes me feel secure with the product

very helpful overall. they knew there business and explained to me what i needed.

Have used this service several times for my computers and have had great success in resolving my issues that I have had with them. Using the remote service was great as I did not have to take my lab top in and wait for days before getting it back as the problem was able to be resolved remotely. Service is well worth the cost if you only use it a couple times.

Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

Always a needed purchase. Just in case. I love the Geek Squad!

Best warranty for electronics! Feel much safer with the Geeksquad.

Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

It's always a good idea to have your electronics insured

Staff was very friendly, helpful and knowledgeable. I went in with a warranty/return and they helped out right away with no issues whatsoever. Thank you for all the help and making it easy!

The best GEEK SCUAD service I ever get in my life.

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

I've never had to use it but friends of mine have and they said that Geek Squad is awesome

Having the geek squad one click or call away is very reassuring!

I had Alex Snow , a Geek Squad member , to repair my Toshiba 43" 4K Chromecast tv , under manufacturer warranty. Alex was pleasant and extremely helpful. After ordering the part to repair my tv and scheduling a return visit , we found out 2 weeks later that the part was back ordered by 2 months. Alex was instrumental in getting me a replacement tv without any inconvenience. For this , I purchased the Geek Squad extended service plan and just wanted to say thank you again Snow , great service was appreciated.

Geek Squad was very helpful. They walked me through every troubleshooting step several times hoping to get my tv back in working order the same day but my tv wasn’t having it at all. So with all other options exhausted we scheduled a visit for a couple weeks out and they will be coming to install a new motherboard from my understanding.