Customer Ratings & Reviews

Been without use of our refrigerator for 17 days. 1st repair appt stated they were unable to repair without ordering part. 11 days later they replaced the mother board. Unit is still not cooling. Best Buy has to send out another 3rd party company to confirm the replacement was done and the unit is not working. Appointment has yet to be made. Followed protocol given by representative to have the unit repaired and if unable to be repaired they would replace unit. Now I’m told there are additional processes in the protocol. I’ve spent over five hours on the phone with representatives with most referring to them approving the $300 spoilage claim has a consolation, this claim didn’t even cover everything lost. If I could give negative stars I would. I would never buy from Best Buy again, and hope you read this all in it’s entirety and use this as a cautionary tale and seek a different company to buy your appliances from.

I love it . Perfectly fit on my bed room wall.. ..

must buy in order to have a piece if mind. at the price you are covered for 5 years.

My 5-Year Standard Geek Squad Protection gives me peace of mind

Great price for the 5 year coverage and the geek squad are very knowledgeable

The warranty is definitely well worth the money, would definitely recommend.

This is a great TV for a great price. Nice picture. Love having the smart TV.

i don't usually buy extended warranties or protection plans but the price per year seemed reasonable. hope i don't have to use it!

Can not beat the protection that they provide. By far easiest to work with.

Have purchased SOOOO much from Best Buy over the past 20+ years - Sadly, this computer tech pkg turned out to be a waste/rip off. Best Buy in Savi Ranch/Yorba Linda, CA promised to extend our plan when COVID hit and we could not get the tech services we had paid for. And without naming the gentleman/Mgr who promised us to make things right, but never bothered to follow through on anything he said to us, nor replied/responded to our calls/texts, we never were able to take advantage of our Geek Squad contract, and never heard back from the Mgr and/or Best Buy again. They just took our money and ran! Haven't purchased anything from Best Buy since!

I purchase geek squad with all of my best buy purchases!! They are very helpful.

The extended warranty program is a safe and easy way to have peace of mind

you always need some kind of warranty with products that really matter

It came faster than expected, that was great. It was easy to mount good Quality TV.

I bought this with my tv and i am very glad i did. They are super helpful

Always protect your tech investments. This plan insures your tv for years

i always get a protection plan because geek squad has the best service.

Great quality warranty I would not ask no one else to cover my purchase.

Purchasing an expensive item should be insured not matter at what cost.

The picture is amazing ! My husband is able to see the picture clearly.