Customer Ratings & Reviews

I was unsure about if Geek Squad coverage was worth it but i've been very pleased.

Always excellent service When dealing with the geek squad very professional and knowledgeable they really know what there doing I never have to worry about a thing with this protection 24/7 online care easy schedule appointments best added investment you can get for added protection on your investment I will never go without

Picture and colors are good. Great for gaming in a bedroom.

The agents helped me load my tv to my vehicle very positive

This warranty set my mind at ease when I made my purchase, because I was able to enjoy my purchase without any worries if something were to go wrong.

We would buy this protection every time it is offered - BestBuy really honors their customers when a product fails and does not make it a big hassle to use it. We buy some products from BestBuy just because of this protection plan vs buying it from another box store or online retailer.

I like having the peace of mind knowing my problems with my electronics were covered. Geek squad was professional, not like a little overnight shop set up.

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

The geek squad is also so helpful with computer and tv repairs.

I used to work for Geek Squad for years and customers who bought it and would need us to repair or replace the TV were so happy they did. Customers who didn't were always made at us when their TV broke and either spent a lot of money fixing it or bought another TV. I always get the protection plans, reduces the stress for when things go wrong.

Great service informative they fixed my tv fast and searched rigorously for the parts needed to fix the tv

You can't go wrong with extra security on your purchase. The life expectancy of my Hisense is low to nothing due to almost daily outages in my area. So a little extra protection plan is a must.

My computer froze up and I really needed it complete my taxes. I made an account, set up the Geek Squad Membership, and in less than an hour I was back in business.

excellent warranty had a problem with the tv i had bought they checked it out said it couldnt be fixed gave me credit and i bought a different tv im very happy with

We purchased the protection plan at the recommendation of the salesman at Best Buy. We were purchasing a new Samsung SMART 3D 4K TV and he thought we should have it for our peace of mind. We have problems with our power going out when it gets windy, and we were told that power flickering and power outages can potentially damage TVs. We opted to purchase the protection plan so we could feel better about our large investment in our new TV.

Though I didn't use the GS to install my products, they were very friendly, knowledgeable and extremely helpful!

I wouldn't buy a thing without The Geek Squad protection plan especially a big TV that hangs on the wall.

Having access to support from Geek Squad agents is always a plus!

Agents set up my new tv. However, it was frustrating getting them to come to my house. Miscommunications happened several times. But, overall, techs were very knowledgeable and helpful with my questions.

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.