Customer Ratings & Reviews

They are very helpful. Always know exactly what to do and get the problem solved.

Very helpful. I am so happy we got the protection plan!!

Usually I will always add the geek squad warranty. It has paid off many times. Especially on my gaming keyboards and fitness watches.

Geek Squad service has always been great and helpful.

Great buy! I've used it twice already to troubleshoot problems with my computer since I purchased it. It turned out to be my hard drive and got free repairs, only having to buy the hardware. They were able to retrieve all of my data and transfer it to the new drive.

The guarantee is excellent. Customer service is very good and friendly. Having the guarantee is having peace of mind, I know that my purchase is a protected one

Many of my friends tell me it’s a waste of money to buy the extended warranty. I disagree. I had had issues at the 4 year mark and they replaced the item then all I had to do is buy another 5 year warranty. The piece of mind makes it worth it for me. Best Buy has a great geek squad

You can not go wrong with the geek squad, they are knowledgeable and friendly. Strongly recommend getting a warrenty with them for every purchase.

I purchased the extended warranty as I’m single and know nothing about electronics. I consider it an insurance policy on my mental health!

Hopefully i dont have to use it but i do like best buy geek squad protection, had to use it on a previous tv and its nice to have

Haven't used itt for things like tv yet, but, based on prior experience, they are a First-rate operation.

I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

Keep your tv protected from accidents or electrical failures.

Picture and audio are both high quality ,and plenty of USB and video input and output. Overall great buy.

This has so paid for itself over and over again. The service at Best Buy is fantastic. Can’t begin to name all of the associates that helped. Not one was anything but perfect

I was a fool for not buying this service before so i made sure that I did so this time. Eventhough my TV is rated well in quality and lifespan you just never know

They came in handy for sure and handled my issues swiftly

Definitely worth for TV, I feel most TV's get in to some sort of problem after 3 years, better to have 5 years geek squad coverage for TVs! My last TV broke after 4 years (screen issue!) GS return was little dragged, but at the end, we have been returned full purchase value.

I got the 5 year standard greek squad protection plan for my 55 inc 4k smart tv for $120 which I feel was a good deal because I had another tv without the plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now paying $120 for the plan and they will fix anything so I think that's a no brainer.

I always add geek squad protection for everything I buy at Best Buy. The coverage is fantastic. Any issues, resolved right away. Damage to charging cords? Replaced no questions asked. Printer issues, refund or exchange for convenience. Questions a phone call away.