Customer Ratings & Reviews

Geek squad is very helpful and are very friendly! Thank you!

The 5-Year Standard Geek Squad Protection is an excellent choice; I typically always get this, and when I have had to use it, they have been great!

Definitely worth the extra money. After 4 years my old tv went bad and they quickly replaced my old tv with a new one.

Just glad to have the service iv not officially used it yet.

The agents mounted my tv and connected sll of the lights

So glad we haven't had to use this service but comforting that Geek Squad Service is available to us if we do.

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

They where very polite and they walked me through the whole process of getting my tv diagnosed and rectifying the problem Thanks Geek Squad

The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

A must have with any product over $50. I never but anything without getting the extra warranty for it. Geek squad is most definitely the best extra warranty you can get.

Its nice having coverage for those just incase moments

Excellent sound easy manage. ……………………………………………………..

The warranty paid for itself. TV had a part go out and they replaced the TV.

I've been fortunate in only having to use Geek Squad once. I purchase this protection for all my purchases. With the added protection it they offer, it just made sense.

Purchased this to go with our new home office printer and I hope I don't need to use it but good insurance if the unit fails and we need it replaced. Giving it 4 stars because I haven't actually ever had to use one of these protection policies so I don't know if there will be any kind of hassle in actually doing so.

Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..

Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

Quick setup and makes the tv sound 100% better. Big improvement to the sound. I would definitely recommend.

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

Hope that this service is not needed, but happy to have it.