Customer Ratings & Reviews

The squad did everything they could short of replacing the TV

I have always bought Geek Squad Protection with my large purchases. When I have needed to use it, it has bern fast, easy and resulted in getting a brand new product.

Geek squad were reluable, knowledgeable and answered all my questions

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

For a 5 year term. Chances a very high television will need to be replaced.

Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

I’ve purchased Geek Squad coverage on all of my major purchases. I’ve found the response to be excellent and the Tech’s knowledgeable and friendly.

Geek squad best protection to have on any electronic device customer service is great

I purchase the Geek Squad protection plans for all of my electronic purchases. I am very pleased with the help I get from the Geek Squad agents.

Its a great feeling to know that your always covered. I always purchase warranty electronics are to expensive nit to get them covered.

Purchased this 5-year extended warranty on the new 65" Samsung TV I purchased. Have not had to use it yet but have had to use the extended warranty in past purchases. The warranty is well worth the money.

Sounds great easy set up ........................

So far so good……………………………………………………………………..………………..

Not sure yet as I have yet to use my protection plan. It was a bit expensive. 300 for 5 years. I don’t usually buy protection plans, but since I spent nearly 1400 on a tv, I figured I would get the plan JUST in case...

The agent mounted my TV and connected all devices. The agent was very helpful and extremely friendly and never acted like he had to rush off to his next job.

Works well for incase anything gets damaged so 10/10

Love the customer service and experienced techs. Very friendly and polite

It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.

Love geek squad! Best warranty in the business. Highly recommended.