Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30678 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 30,678 reviews
  • Rated 5 out of 5 stars

    I LOVE THIS SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea I could use this protection plan for all my electronics at home, the people on Geek Squad are very friendly and they always have my item ready before the time they estimate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I purchase protection for all Best Buy purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a no brainer, when compared to other retailers like WalMart. Although WalMart provides an extended warranty, they often make it difficult to replace or return your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a quick and awesome job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices they made it look easily and explained how to properly use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Years of Geek Power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I bought it as a precaution. Haven't needed to use it and I have never dealt with the Geek Squad before. Time will tell if this was a best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I buy protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV go out on me I bought from Sam's. Call the manufacturer they said . Eight TV from Bestbuy. Walked in with bad TV walked out with new 1 . Swap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along my with a TV. It's great to have just in case something happens. Lots of reasons they will fix and or replace. Lost a great TV to a lightning storm. Don't want that again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Year Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase when my wife gets a new phone. Not That expensive and gives me peace of mind. Have not had to use it now or in the past thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just activated my geek squad protection but not a bad deal for all these benefits and services for my brand new tv for the next 5 years for only $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend service for your best buy electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it. used it, very pleased with it. will do again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is Must!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase a large ticket item from Best Buy. I will always purchase the warranty. The replacement options are great and give the consumer comfort in knowing there purchase is secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granny G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use this yet. That's a good thing. I purchased this because my last TV died after 11 months. could not get it fixed under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to have insurance on your products that way you know if anything happens or accidents happen you know you’re covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't going to purchase at first but the employee told me the benefits and it wasn't expensive and worth the ease of mind. Hopefully i wont need to use it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv brand, from gaming, to movie night !, Geek squad HELPS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ibhad bought this tv since November of 2022 and its a great tv to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made it so easy. Took my computer in for repair and was in and out in 5 minutes. Love my geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a Lil extra insurance because of the wife but I told her we are waisting money because we have 3 other Insignias & didn’t have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service When You Need It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third Geek Squad purchase, and my opinion is it is good when you need it. I had a tv go out during the extended warranty period and they replaced the tv same day. For me it is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best had some issues setting up my tv they helped me during the process and all is well now

    I would recommend this to a friend