Customer Ratings & Reviews

Geek squad the best protection warranty. Old tv died they came out the next day reported problem. No hassle they resolved it by replacing tv. 2 week later had new tv. love them.

Definity worth it, have used 2 times so far and had no hassle tv replacements while still covered.

Never had a problem with geek squad I always get it because you never know we could go wrong with electronics

The tv we bought did not work at all after trying for hours. We called Geek Squad and they came out the next week and are ordering a part for the TV and will come back to install it. The guys were fast and very friendly.

Geek squad has helped fix an issue with the buttons on my tv I'm happy i bought the 2 year warranty for my device.

Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.

I always purchase protection because it's there just in case you need it!!! It's the kind of insurance you don't want to be without. It's reasonable and after 3 years or so you will be in a better position to get you another one.

I think the protection plans are best because they cover everything and geek squad doesn’t cover certain things on your tv so get the protection plan covers everything!

Always A must have with your Electronics purchase Best Buy has the Best GEEK SQUAD Technicians around if u ever have any troubles make sure u buy the 5 Yr proection a must have that way anything goes wrong your covered.

Had a dark spot on my previous tv after a year and half. Geek squad gave me close to what I paid for it. The 800 number wanted to replace the tv with a smaller one or give me close to 200 less than what I had paid for..make sure you go into your store if you are not happy! They will take care of you there! I love my store!

Geek Squad is very much worth it if you need help setting a device up or mounting a tv! Also are reliable when you want to make a claim for a device.

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

I highly recommend Geek Squad to anyone thinking about it, technology can be finnicky, Geek Squad make sure you're protected and they handle everything promptly and with expert service.

Great program for the amount of services you can receive.

My Sony TV went out I had a 5-year contract it took 27 days to fix it without a TV it pretty well sucked so just remember if you purchase this warranty you will be in the same boat as I was

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

While I normally don't buy extended warranties this TV was going to be used in a storage unit to display video feed from my security cameras. It was fairly inexpensive and worth the price.

I’ve had the geek squad before it’s a great plan. Anything over $25 I usually put a plan on. You never know I’m gonna happen and they’re always good when you need something.

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00