Customer Ratings & Reviews

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

Excellent service they come to your house and check out the issues with electronics

I always purchase Geek Squad. They have come in handy many times.

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

Great piece of mind if something goes wrong with your electronic devices. On the occasion we needed warranty service it was a seamless and easy fix for our malfunctioning device.

Amazing service ver professional def always use them

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

I called to have them check my security on my laptop! They did a good check and gave me peace of mind!!

I haven't had to use my protection plan but I hope I never have to either. I would recommend the plan just in case you have something unintended happen to your product.

My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.

Geek squad insurance is the best thing to purchase when i purchase electronics from Bestbuy!!! Geek squad is the best!!!

The agents or the TV exactly where I wanted it and were very respectful to my house and merchandise

[Employee of bestbuy] The geek squad service never fails to impress me at all.

The Geek Squad came in mounted the TV and made sure i was able to work all apps.

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

I do no like the price and you are better off get square trade from Costco or any other warranty service. However, their service is convenient so it is up to you if the price is worth it

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!