Customer Ratings & Reviews

I am so glad that I bought the protection plan! I only had the tv for four months and pixels blew on it, without the 2 year protection plan I wouldn't have been able to get this fixed! But it was hassle free and worth the money!

Extra coverage is definitely well worth it especially if coverage for something like electronics.

Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.

So far, so good. Haven't had to use it yet. Would purchase again.

Have not used this yet but feel confident that it will be honored if needed.

Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

Excellent and Convenient Warranty. I have a great piece of mind having this protection. They come to your house to repair! No need to pack up everything and take it in. If they can not fix it in house. They will pick it up and take it with them.

Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

Great team and offered amazing service. The hospitality of team is laudible

Good to have peace knowing my purchases are covered through this service

The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

I really didn't use the Greek squad so i can't say anything about them except i have used them in the past

Really happy with Geek Squad protection on our purchases

Have never had any major issues with my computer, however they have always been very helpful minor fixes and simple questions. I’m not a computer Geek so they are very helpful.

The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

Been impressed with the professionalism of the service and tech people they are well trained, courteous, and show up when promised.

Have had no need for it yet. Best buy has always had great customer service.

Very good quality And very satisfied with the results.