Customer Ratings & Reviews

They definitely took car of me as soon as possible

This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.

Almost smart to go with Geek Squad. Because you never know what can happen.

Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

Don’t do business without the Geek Squad. We purchase all of our Computers from BB just to have this team behind us.

The protection was easy to buy but so far we have not had to use it.

I have used this plan to the core and it was helpful. Especially with the remote connect so they can see exactly what is going on with your computer

I purchased the SIlver Protection program for my new LED TV. THe Geek Squad was terrific. They communicated appropriately inadvance, arrived timely, were professional and helpful. WIll definitely use for future purchases. Thanks guys!

The agents showed me how to install at the store bc I was impatient and wanted my tv lol. Great guys, extremely knowledgeable. Thank you guys. Ps, I have 19 holes in my wall

They were very helpful in explaining how to work the tv and they were also very kind. Very glad I added the geek squad protection plan. I will be recommending to others.

To protect a television I. Ought I bought the extended warranty offered by Best Buy. I typically purchase this warranty to peace of mind and I can't recall a time I had to use but it's good to know it's there in case I do

The agent mounted my TV and connected all my devices. Very professional

Absolutely love this! Great service for the price and knowledgeable staff.

agents mounted tv with class and ease. Glad i disnt have to lift a finger

Good deal for my new TV, peace of mind knowing my TV protected

The agents called me on the day of delivery to see if it was possible to come earlier in the day. they arrived when they said they would and mounted and connected everything.

Great customer service They was very helpful to me.

Geek squad protection is certainly more customer friendly, and responsive to any problems. Their call center is extremely knowledge and friendly. Much more efficient than dealing with the manufacturer. Well worth the cost!

Good value because it covers burn in on my OLED. I have complete piece of mind knowing I can use my tv for as long as I want and watch whatever I want for the next 5 years.

I recommend it for your own piece of mine and value