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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 30,833 reviews
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding value when it comes to saving you money and having the right type of insurance to replace your phone parts or the phone itself for a two year period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, honest, professional, and knowledgeable technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get geek squad for my products. has been a life saver at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes products break and guests and their kids can destroy these products. So I thought I might as well get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used...YET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service yet but I am confident that Best Buy would take care of our purchase. Have heard great reviews from others who have used the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Geek Squad protection on a few of my products and they have always delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a nice and simple PC monitor stand and now my office looks stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful with anything i need. Courteous and polite. Fixed our computer while i was in store. Fast reliable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for 2 years - absolutely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and for 2 years. Yes absolutely worth it. Used protection plan on another item previously purchased and no problem with getting a replacement. Always purchase protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trouble free protection for your tech devices, easy repairs and returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy when buying ATV worth over $1500 it will pay for itself and the long run if ever needed what recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I get the protection I Need comes in handy for the times that I have broken my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SQUEAKY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always answer very kindly and with understanding that I don't know everything. I am never treated like I asked a stupid question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they offer this service for such a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love geek squad they nevwr give me an issue when i have an item that needs repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need help with my electronics I can depend on Geek Squad. A great investment to avoid aggravation with the dreaded blue screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know and hope to not need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cause I've had issue in the past and no one would help. Hopefully I will never need them, but glad there there if I need them. Thanks..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was delivered and installed quick and very effectively!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a extended warranty on high end products geek squad prices are reasonable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

    I would recommend this to a friend