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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1029 Showing 20,561-20,580 of 30,824 reviews
  • Rated 5 out of 5 stars

    Does great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great job ......,,, worth for money!! Excellent service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great job ......,,, worth for money!! Excellent service..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE I DONT HAVE TO WORRY. JUST CALL FOR TECH, CONVENIENT TIMES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my teenagers new chrome book. Great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called to ask question on how it works. The agent was knowledgeable and answered all my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a blessing to have this service. Just having a peace of mind knowing everything is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but it is comforting knowing that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV protection plan just in case we need it . Last time we didn't buy it but I wish we did .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last warrany got me a new tv ony had to pay for new warranty love qeek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it helps when you need it comes in handy to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best warranty out of any warranty we buy they fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year warranty is definitely worth the money. Always better to have protection on your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad was easy and friendly to work with. They exchanged my TV and even tested out the new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was so simple my son did it himself! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to now someone will be there to assist in the event of a failure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it, save your self a lot of headaches. At a fair price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 24" smart tv for my truck so the warranty was a forsure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't very expensive to get the extra protection so it is worth it to me. So far, we have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have ever bought always pros and awesome service best there is

    I would recommend this to a friend