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Customer reviews

Rating 4.7 out of 5 stars with 30568 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 30,568 reviews
  • Rated 5 out of 5 stars

    Guaranteed replacement is a great way to keep me g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for any led or lcd tv. As time progresses single pixels may go out (has happened to me) and the entire panel will have to be replaced. This becomes expensive and after time passes they will just fulfill your warrantee on the tv because the panels are not made any more. I had a pixel go out and it drove me crazy having a white spec on the screen. Ultimately it's up to you however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty with an open box tv and ended up not using it because I returned the tv because it was a bad tv. My thoughts on the protection are good though. Especially when you buy gaming systems for kids. I didn't repurchase the warranty because the tv I ended up buying cost more than what I purchased the protection and the insignia tv for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year coverage at an affordable price? Yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending significant money on a TV, I rest easier knowing I'm covered for 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low cost insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy extended warranties but this was offered at a real reasonable price. I was purchasing an Insignia TV and was a little unsure on of the quality. The TV has exceeded expectations and I have not needed to use the protection so far. At least I have piece of mind in case something does go wrong. In that respect it has been well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty covers everything for 5 years! seems like a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this idea to have it because they give a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty since so many electronics don’t have a long life span. It’s inexpensive and hopefully we never need it, but we have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service with time of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little problem with color and picture it was replace it in 2day.Technician came the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great responce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use if you needed. Rarely have to but when I did simple easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must for every non-techie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must unless you are a computer guru yourself. I have used them multiple times fir some minor glitches with new computer. They are available if you call at less busy times of the day and know what they are doing to get your computer running as it should again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for refrigerators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad order my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service they work fast and fix my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good service provider with quick complaints actions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just Best Buy, but a GREAT BUY.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i pondered was this goin to be a good buy, for such a low price. After owning it for a few months i now realize that its wasnt just a good buy but a GREAT ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We depend on the Geek Squad to help us when we have issues we cannot resolve on our own. Having the Service gives us peace of mind and the squad members are always courteous, respectful, knowledgeable, and available.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Self mounted, didn't call Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was already in place. This is a replacement television and a birthday present for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek squad service. Have never had an issue with them. They came and checked my tv that was having issues. Very professional and answered all my questions

    I would recommend this to a friend