Customer Ratings & Reviews

Always add protection with quality thease days to prevent problems

This Geek Squad service warranty is great. I do not regret it.

Easy to Use when you’re app isn’t working, my app wasn’t accepting my card and I bought it as an option

I haven’t had to use it but I’m glad it’s there if I need it.

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

With every purchase of our Best Buy product, we include a minimum of 2 to 3 year geek squad protection. This allows us peace of mind for any issues that arise.

Great tv and protection plan ! I love my new tv Thank you again

What I love about geek squad protection is that Best Buy has it for everyone and everything on new and open boxes and it has the same protection, and they can fix it on the store and I don’t need to ship anything! Thankyou

Haven't had the need to use this yet, but bought for extra insurance.

My westinghouse 46" died on me luckily right before 4 yr warranty expired. Used warranty to purchase this cheaper tv, but it's bigger, better quality pic, picks up more free channels with the antennnae and got another 5 yr warranty. Had $150 leftover to finally buy me a keurig 2.0. Very pleased with Best buy warranty program. No need to hang on to receipt, all info stays in your best buy account if you need to use the warranty.

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

Geek Squad set up our TV and answered our questions. Happy with their service.

I bought this to install my laptop hard drive. It made it easy they transferred the system from the old one and did all the installations. Something came loose 6 months the after I brought the laptop back in they fixed it with no charge. I'm a welder and a mechanic i do not work on PC anything this coverage was worth every penny

Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

Great service. Very professional and knowledgeable