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Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 30,606 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product if you purchase anything of value. This is where Best Buy is second to none there was no hassle and I had the geek squad out within 2 days to fix my issue with connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comments about the service because the guy delivered the tv and we took care of the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money by the time you pay for this you could have a new upgraded itrm

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy service warranty, however I chose to for this 65 inch TV. Mainly it offers in house service so no need to box up and send out. Knock on wood no need to use it so far. I like to call it Insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT, THEY WILL GET YOU RIGHT! THEY ARE ALWAYS NICE AND FRIENDLY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to get the protection plan. Bestbuy makes it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted by a friend. Have used Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan for items that are easily broken like gaming headsets and vacuums. It’s extremely easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the geek squad and hopefully I wont ha e too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just insurance coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just insurance coverage. Nothing special about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. Answers questions in a way you can understand how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job installing thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set the TV up did a sort walk of how to operate TV and the function

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say highly professional and fast. I always will get a warranty through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for 64" Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why WOULDN'T you buy this when you've already spent money for an expensive television? Even though it's mounted on the wall, one never knows what might happen. For us, it's worth every penny to have piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a problem paying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I apologize for the poor experience you had with us recently. This isn't the level of service we aim to give you. We look forward to serving you in the future!