Customer Ratings & Reviews

I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!

They handled my tv with care wonderful people I like it

The two year plan was priced at a good rate. I feel this was a great buy.

Recommended for any purchases just for extra protection

I guess is a good protection because I haven’t used yet

Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

love geek squad and protection plans always need it

Great service and professional setup ! On time for scheduled appointment.

Hopefully never have to use the warranty but it was worth the extra cost.

Is the best protection products I don't have any issues with report a claim

The Customer Service Agent was very helpful and the Price was good

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

Amazing Product and Value. Unexpected need to replace our Bedroom TV. So glad we chose this TV!

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

I always get tgis with every major purchase. You never know when you will need this.