Customer Ratings & Reviews

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Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well. The agent was very professional.

It is always great to have the protection plans on everything with electronics cause it is well worth it in case anything happens . You never know if that would happen .

Geek squad is always coming in clutch and their service is always top notch

Delivered my tv within the time frame promised and we’re very friendly.

This warranties are great anything we buy we purchase it. Has saved us more money than they cost times 10. .

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

Although I haven’t had to use it I rest easier knowing that when the time comes I am going to be well taken care of!

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

I love the geej squade they have fix laptops and answered many questions. I recommend them.

Okay price without having too much of purchase was a lemon. Have yet to use the warranty but terms and conditions shows it would be worth it if it decides to crap out

I would never be without the Geek Squad service plan. It is the best think for electronics and appliances.

Geek squad protection is the best. Haven't had to use it since your products are durable and hopefully I won't have to buy I know 8t works as my wife keeps ruining her headphones!!!

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

While I have seldom had to use the Geek Protections plans I have always not regretted when I had to. They are worth the money for sure.

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

Haven't used it yet bought just for added protection on new tv