Customer Ratings & Reviews

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

Had a issue with previous purchased tv. Returned to store. Determined value was not worth repair. Received full credit purchase price towards a new TV. Will include geek squad for all my big purchases.

It's just the incase. They take care of it and transportation

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

Helps knowing I can fix my stuff through geek squad

Excellent services for all us I recommend it for all of friends

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

This service makes me feel safe with my tv and my purchase

I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

having a piece of mind after purchasing a TV or any other electronic that that will be protected is a great deal for a consumer. I have had Geek Squad out to my home before to work on other purchases that needed servicing always top notch

This is worth every dollar and I'm sure if the service is needed they will come through for us.

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

Like most insurance, you pay for it and hope you never have to use it. Is it worth it for peace of mind? It is for me. Considering how much the insured item cost me to buy, to have it covered is worth it to me. Just consider it part of the price tag.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

So far I’ve had no problems with anything I bought I will definitely be shopping at Best Buy again