Customer Ratings & Reviews

So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!

The Guys mounted the tv to my wall, leaving everything in its original place! Remained in contact with me about any changes! Awesome customer service!

Do yourself a favor & protect your purchases So worth it!

I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

Bought a 49" lg smart tv and I figure with that kind of cash outlay it's probably a good idea for some added insurance, beyond the one year warranty. It was fairly inexpensive too. I'm protected now for six years total.

called them to resolve a tv sold to me with missing internal hardware. they refused to help. tell your floor salesmen to stop telling customers "anything that happens to the tv, unless you hit it with a sledge hammer, it is covered" if they don't even help with a broken tv is sold. 0 accountability

I thought this review was for my 5 year warranty not Geek Squad service. Although, I could use Geek Squad services to make sure I'm getting top quality picture from my TV. I hope I will be able to leave the future better review about Geek Squad services.

Love the tv the only thing is that it didn’t come w the legs major problem

Although nothing has happened to the product I applied this for, the policy was easy to understand and covers a lot of things that you may need. Would recommend if you’re buying something really expensive like a TV

They are the best service you ever have I recommended to everybody

This was an incredibly inexpensive large screen tv, with a much better picture and sound than my plasma screen which cost 3 times as much! Now I wish I had this in the tv room instead of the bedroom - I'd watch it all the time! Excellent value.

I purchased this extended warranty for my Samsung TV and began having issues with the TV 2yrs after my purchase. Geek Squad was great in helping me get the board replaced within a few days. Will Purchase again

Have had to use Geek Squad Protection in the past and has been well worth the price.

Havnt had to use my geek squad service for my tv , so hopefully if I do I have great service . If you can afford this service , I highly recommend it

We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

Excellent tv Samsung is one of better smart tv brands

I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

Nice to be covered incase something happens you never know

I WOULD LOVE TO SAY THANK TO MIKE AT GEEK SQUAD FOR IS HELP LAST WEEKEND AND THE THIS FRIDAY I PICK UP MY NEW TV WHICH TRULY LOVE AND IT LOOK GREAT AND I DO WANT TO SAY THANKS TO VERY BODY AT THE TRUBULL THANK YOU