Customer Ratings & Reviews

Haven't needed it yet and hopefully never will. After previous TV issues it's good to have though.

Always good to have this service and a warranty on your products you buy.

The Guys mounted the tv to my wall, leaving everything in its original place! Remained in contact with me about any changes! Awesome customer service!

I have had nothing but great experiences with Best Buy when it comes to the geek squad protection plans. I have purchased them for all my electronics and If a problem has ever arose it was taken care of quickly... just how it should be!

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

Without the 5-year protection plan, we would have had to pay full price for a replacement TV when the old set stopped working.

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

This is the most money Iv ever spent on a TV so getting the protection plan seemed like a no brainer

Havnt had to use my geek squad service for my tv , so hopefully if I do I have great service . If you can afford this service , I highly recommend it

Nice to have protection. And will come out and reset tv up.Great protection.

I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

Great Tv I love this brand. The picture is clear and the sound is great

Best part of buying from Bestbuy because of the great accidental protection!

I wouldn't be without the Geek Squad, they are just stellar at the service they provide. Very knowledgeable

A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

Geek Squad is out standing in addressing issues and getting them resolved. With Total protection I can feel assured all my products are protected. Great program.

Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.

Haven’t had to use it but glad it is there when the TV’s are built so cheap anymore.

Bought this 5 year warranty for a good price gives me protection in case something goes wrong with my new tv.