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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 25,352 reviews
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case there should ever be an issue with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually purchase the Geek Squad Protection for all of the products we buy. You never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new TV, and think it is a great idea in the situation where my TV breaks within 5 years. Does not cover accidental damage for TVs but its always better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the services of the Geek Squad since purchasing the product but I have had to use it on another purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad to have this coverage. Things happen and you would be surprised at what’s covered that you have no idea are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime i get a item i get this because its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything electronic without it! I buy Protection plans on all my electronics, well worth it. A bit extra up front, but can save you a ton on the back end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self Installed/Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV has all the features you need including Apple TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but they don’t get you a replacement television until a 30 day wait period is over.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Derek. Thank you for sharing this with us. We're happy you've had great service. We appreciate the insight and feedback as this can help us improve our services for the future. If you have any further questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Have it, hope i dont use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i dont have to use it because something broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan EVER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my surface computer. NO questions asked. The product ended up being recalled and they gave me a credit for EVERYTHING! So friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad in the past and the insurance is worth the money. Covers pretty much any issue that might pop up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to have the coverage for 5 years when you’re unsure of what could happen to any electronic device. Gives some security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for my Samsung 60” tv just in case something happened to it. Luckily I did cause after two years it went out and Samsung would not help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to buy a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that most TVs last 4 to 5 years before needing service. The geek squad warranty just bought me a new TV when the old one could not be repaired. It's a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad I got the 5 year protection. Most things don't happen right away, but 5 years down the road anything could happen. I won't be worried because I went ahead with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service - please take it if you have the option. It will save you a bunch of money in the future and it will never disappoint you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More than decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need some back up, I think the value isn’t always there for the amount of time your covered but better than no coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection on new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have full service geek squad protection and always pleased with the help received, so added protection when we purchased a new TV.

    I would recommend this to a friend