Customer Ratings & Reviews

Glad to know that I have the geek squad behind me for any type of TV services

I love feeling protected with any accidents for all my electronics, specially from best buy

It’s great! Everything is great! Thanks geek squad hooge is the best!

I got the helped i need to make my son Mello happy for his bday thanx

Love the protection this is one of the main reasons i have the memebership

hope to never have to use them for no reason to to

An amazing computer!…I needed one for my son since he’s homeschooled…Best Buy and HP is my store and product brand for electronics for school…I highly recommend this product no issues…

I used geek squad before never had any problems thank you

this protection plan is excellent ! from previous experience - with our defective tv which didn't function after the geek squad guys tried to repair it, we were offered replacement of the defective tv or store credit. we chose the store credit. we were able to buy a newer model of the tv (with additional cost, of course).

This is a great basic TV. I already had a sound bar and Roku, so I didn't need a Smart TV. The sound and picture are great and it was easy to set-up.

Havent used it yet....................................

We purchased a 5 year warranty for our new LG TV. The original TV we bought had really bad pixel burn on the screen, and the 2 year warranty really saved us. We purchased the 5 year warranty for the new TV we traded for with hopes that the TV outlives it's warranty. The cost of $30 for 5 years is worth the cost, especially if something happens to the TV.

Purchase this to make sure we were protected during our time of ownership.

This time I did take Geek Squad protection for 5 years, (actually it’s 4 years cause they start counting same time as manufacturers warranty.)

Great service to have in anything you may need to have repaired

We didn't want any liability for our new Sony 75" TV set failing under Sony's or Best Buy's warranty. And given that we had the Geek Squad do the installation, it was a no brainer to have the Best Buy warranty. Even if nothing fails, its better insurance than we have for hurricane damage on the house!

Always comes thru and perfect support because last year I had a problem with my 60" TV and they ordered the replacement screen at no cost - otherwise it would have been over $1200! Another problem a year later - and because of the on going problems - they stuck by their service and gave me full replacement cost I got the 65" same TV on sale for same as I got the 60" last year! Always on time and polite and explaining everything.

Excellent picture. Has all the apps needed to watch anything we want and with the service plan we know we will have a great tv for years to come should we run into problems

I purchased one five years ago and my Television went bad 3 months before it was about to expire. I was given a full credit towards the purchase of a new television.

Stress free, Knowing that i have a back up plan makes me wanna go back to the store and purchase more devices. Their warranty is worth it .