Customer Ratings & Reviews

U purchased the Geek squad 2 year.to cover my 100" tv. An asset has to have protection.

Honestly wasn't aware that the service came with the purchase. Have had some questions about situations with the TV. Have not followed up like I should. When I was asked to review Geek Squad so I called them. They were very helpful and offered to send someone to check out the problem. The Phone Geek and I decided we would make sure the problem wasn't with the cable network or box. We are working with Spectrum on the problem.

With my luck, as soon as manufacturing warranty ends, Geek Squad will kick in and I’ll have piece of mind. I always het a Geek Plan.

Awesome job! I recommend this service to anyone who is not as tech savvy!

if you buy oled and qd oled like me u need this! they cover dead pixels and burn in enough said is a no brained decision u will have dead pixels and it will come in handy

Piece of mind highly recommend for new purchases. Always get.

Essential purchase for high end electronics. A MUST buy.

Professional crew and punctual delivery, easy to work with scheduling

I love to buy protection and i bought for 5 years.

Highly recommend taking policy out on flatscreen purchases that are several hundred dollars or more...may not need to use the contract but gives you piece of mind. If sets break repair costs are inevitably high so contract is with it. Had to use mine a month before the 5 year expired and it was honored. Set fixed and good as new. Worth the money.

If you're getting something expensive, grab this and save yourself some money and headache in the long run. Remember these appliances arent made to last forever.

The sales person was Excellent, he went above and beyond for me... The world need more people like him

I love your protection plans one of the main reasons I continue shopping there.

Peace of mind after taking 5 year purchase guarantee plan. The Bestbuy offered the 5 year program for $99 which is a reasonable price.

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies. It is great to know that I can have the peace of mind that my item will get fixed if there is a problem. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind.

Only ever had to use one of my protection plans on a manufacturer defect and was extremely happy with the support. They refunded me the full purchase amount so I could replace my TV due to it no longer being manufactured.

The customer service was awesome , the process of purchasing my brand new tv was easy. It was brought to my Car and they did everything so safely and quickly . Picking up was a breeze

Geek squad is the best. I hope I don’t have the need to use them, but if I do, I know that it will be fixed correctly.

Very helpful great service excellent protection plan!