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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 30,833 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love the quality and the features that the tv provides

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad - peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind after taking 5 year purchase guarantee plan. The Bestbuy offered the 5 year program for $99 which is a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many warranties through many different retailers in the past, they have been a headache to deal with. Best Buy makes it super easy for any warranty repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy delivery and great service online. Will buy online again. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew what they were doing which was a pleasant surprise. Installed item for my elderly Mother without and issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP = Yes, Please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with geek squad protection plan. My tv gave out after 3 years and I was issued a gift card with the value of the tv. Couldnt be more satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty with an open box tv and ended up not using it because I returned the tv because it was a bad tv. My thoughts on the protection are good though. Especially when you buy gaming systems for kids. I didn't repurchase the warranty because the tv I ended up buying cost more than what I purchased the protection and the insignia tv for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low cost insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy extended warranties but this was offered at a real reasonable price. I was purchasing an Insignia TV and was a little unsure on of the quality. The TV has exceeded expectations and I have not needed to use the protection so far. At least I have piece of mind in case something does go wrong. In that respect it has been well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help quality personnel now. I will recruit workmen everybody to get the geek squad. I give them Too thumbs up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was a lot bigger than I expected!! I love the screen size and how loud it can get and how bright it is. The only reason I give it 4 out of 5 stars is because it’s sometimes slow. Perfect for my BF’s gaming TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't remember what I bought this for but we haven't needed to use it. I'm sure it would have come in handy if something happrned to our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung qled 32

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes tv for my bedroom and best caption. Able to watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still loving my OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running the LG - 65" Class CX Series OLED 4K UHD Smart webOS TV for about a year and a half now and I'm still impressed. It just looks amazing. Not since I bought a plasma TV have I been this impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    TV 5yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG 65” OLED 5 year extended warranty for $300 when TV cost $1333 on sale and geek squad installed for $200. Great service guys installation with two Apple TVs also on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in price checking a tv and after Dean helped me, i left with a 85” Sony! Good tv so far! Dean has excellent customer service & is very polite & professional!! I will look for Dean to help me if needed when i go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth delivery. Very friendly installation. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech minded much at all, so when I encounter a issue or problem in the tech field, my go to people are the Geek Squad. They are fantastic and I'd be lost if I didn't have them to reach out too when I have difficulties or questions. Best investment I have every made.

    I would recommend this to a friend