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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30825 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 30,828 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service Def Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure about if Geek Squad coverage was worth it but i've been very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this plan for my 2018 55inch Sony x900f and the panel went out last month. Best Buy replaced with the 2022 65 inch Sony x90k and another 5 year warrenty. I could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty for a very decent price. It's hard to review something I haven't use but it's an affordable insurance. Never used Geek Squad before. Didn't like Best buy's last insurance partner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was not the one I came in the store for but ended up being a great buy! They store ran out of the product I was looking for right at Christmas time. Clerk found a comparable model for me within my price range. I was a little hesitant due to volume in the store did not seem very loud. Got it home it is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The verdict

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Explorer service because I haven't had a bad experience with it yet as always worked out any issues that I came across great service that's always there the answer questions and give you help on your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad has been a HUGE help with several items over the years. Ill honestly never buy a big ticket item with out their extra coverage. A+++ service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if your product was valuable enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy extended warranties unless the product cost me some real cash and I plan on keeping it a while. I bought it for a big TV back when they were still pretty expensive and it definitely paid off. So make your own decision but I think it's worth it if the product cost enough and you plan on keeping it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to set up that my children set up, set up the channel the way was want them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad gave great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store plan adds good coverage to the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came through with their words in replacing my 40" Vizio TV after it suddenly stopped working. I'm glad I got the extended warranty to cover my TV. It's highly recommended to have Geek squad cover your prducts and for a reasonable price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I was going to purchase the protection or not. I started to think about the replacement cost if something were to break. I purchased it and I’m happy that I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it for this purchase. However, I have used Geek Squad before. A very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people are very friendly and professional. I buy most of my electronics at Best Buy and use Geek Squad Protection for all of my expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased the warranty. It’s so much easier to deal with Best But for their great products and services. I don’t anticipate needing it because the TV is great but I’m glad I have it if it’s needed. It was a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong getting the warranty! Definitely worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Insurance but crazy pricing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance for a tv. Come out and repair or replace. Didn’t like that it was double the cost of TV protection that was on $200 less than

    I would recommend this to a friend