Customer Ratings & Reviews

Bought five year for our expensive oled tv that was purchased on holiday sale. Used it to have techs virtually help me with some picture setting issues. Used some of the TV savings to get five year so don’t have to worry if need support.

wow i was surprise how fast they came and check my tv within weeks they had the parts set up an appointment an came to repair it i told all my friends about it an got it for a peace of mind when u buy electronics so for now on guys dont forget to ad geek squad

I haven’t had any problems with it yet! I only wish that the sound quality was better.

Feels good to be protected by a warranty that will cover majority of the things on the television

The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

Geek squad protection on a 32 inch tv just for the basic coverage.

This product save me when my tv went out on me thanks to geek squad

Geek Squad protection came in clutch in the final hour for our old TV. It couldn't be repaired so we were able to bring it back to BestBuy for a different one.

So happy to have y’all at our disposal thank you so much

This 2 year plan was great to purchase for my device.i didn’t have any problems with this

I haven’t had to use it yet but it gives me piece of mind just in case something happens to my television set after the manufacturer warranty expires. The nice thing about Best Buy protection plans is that Best Buy will come to your house to fix.

The agent had great customer service and great communication. He explained every step in the process of fixing my tv and made sure all my appointments were scheduled at convenient times for me.

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

Geek squad great company had issues with my tv they replaced it!!!

Always great to have a warranty on the event something breaks and geek squad is always super helpful

We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!

Anything to do with geek squad is awesome we have had to use service just a few times but when we have they have gone above and beyond! Highly recommend!

The Geek Squad is always on call when you need help with the product you bought

Always great to have your mind at ease with the extended warranty

tv mounted etc............................................................................................