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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 30,824 reviews
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this coverage if needed. Hope to never have to use it but good to have that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful with exchanging a TV. I was very happy with their knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty is a bit pricey but still consider it worth the price should it be needed in the future,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this. Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without you companies make stuff now it’s always good to get a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems with it yet! I only wish that the sound quality was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any trouble getting replacements for products that have gone bad within the warranty period. It is money well spent if you do not want to have to pay to replace the product if it is defective outside of the manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fazt delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and broughy inside safely. Prompt delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty needed for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty to get for your TV Computer Phone and every other electronic you have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV calibration.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Availability of Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection gives me peace of mind knowing that if there are any issues with my new product, I can trust that Geek Squad will be of great service and come up with timely resolutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my 70in screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest purchase ever glad I did. Ended up using it a year later. Tech services was excellent the tech guy was knowledgeable friendly. Repair date was set came out and was fast and easy. In and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mid Level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this Sony speaker system. Get your best around volume 30 without blowing out the neighbors candles or rattling the windows. I always trust the Sony brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having on all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Geek Squad protection for all products it’s well worth the cost. They are very easy to deal with and always very helpful until problem is resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I purchased this 5 year plan. My last television had the screen go out after only having it a little under 4 years. I did not have a protection plan so therefore I had to go and get another television. Now with this plan I feel secure on my purchase.

    I would recommend this to a friend