Customer Ratings & Reviews

Beautiful tv. I'm loving it. Easy to navigate. Would recommend!

Geek very knowledgeable and understanding. They replace my TV in 2 days when I know questions asked. They really honor your warranty

I haven't had to use them since I haven't had issues with my products but I can at least sleep easy knowing that it won't cost near as much to repair the item if something does go wrong.

Have yet to need a replacement or help with setup but I appreciate the option

Used the service on a Vizio for my father a few years ago. Brought TV in and they couldn't fix it so we got a new one of the same price.

Anything over the size of a tablet I always get extra insurance. Always always ask if protection you buy starts after the one year warranty or immediately each place is different

This TV has been excellent and has fit all my needs. Sometimes the TV doesn't show up in other devices to be able to cast to. The Google Home app had trouble connecting to my TV.

I love the GEEK SQUAD TEAM THEY ARE ALWAYS THERE FOR ME THEY HELP OUT SETUP MY TV AND I DO LOVE HAVE THE 5 YEAR GEEK SQUAD PLAN

Haven’t had to use them in a while but always reliable and a must for a tv

Love having the Geek Squad protection for all products it’s well worth the cost. They are very easy to deal with and always very helpful until problem is resolved

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

Love it! Always go with a samsung when it comes to electronically devices

I always pay for this extended warranty with everything i buy at Best Buy and it is worth every penny. to do so. It gives me a sense a relief to have it.

I have not actually had to use the geek squad protection for this item, but Best Buy has one of the best warranty programs in the industry. They truly do protect the products you buy from them and if you have an issue do not make you feel like an idiot.

Very useful when I had an issue with a product I had to return.

Great service great price cant ask for anything more. Wow they really know their job. Very nice

My entire household fully recommends Geek Squad services, esp their extended warranty service. It is simply a no brainer. Less headache in times of issues, and they are very very professional,..!

I buy Best Buy products all the time, from TV’s to cell phones... but what is most important to me is the peace of mind I get purchasing the protection plans. I know if something goes wrong I have a team of people at my disposal to help me figure out and fix whatever the issue is.

Geek Squad 5 yr protection on my new TCL Smart TV that I purchased was a great price!! It gives me added security and peace of mind.