Customer Ratings & Reviews

Still haven’t took a chance to experiment how geek squad work, but since I order a big 70in screen smart Samsung tv I realize that I do needed to get insurance on it in case it breaks or it gets damage accidentally.

Best Buy customer service is always good, I had broken my tv and went to get one and they had an open box and the girl who helped and got me the warranty was so kind!

Always helpful and ready to answer any questions that i have had

great protection good deal always there when you need them

Peace of mind incase of a problem. Reasonable pricing for the coverage.

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

Would not purchase a major appliance without it. Best Buy’s warranty picks up when the manufacturers ends unlike most that charge you and arm and a leg and then have the guts to run it concurrently!

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

Great value priced insurance, especially for a huge TV. Hope we never need it.

The person who called be back handled all my questions was not only kind but was a true professional. Also took my payment over the phone and also sent me an email with all details. He is an asset to best buy

I recommend Geek Squad protection to protect the product. The only negative is that I wish that Best Buy would lower the price on the plan, back to where it used to be. I almost didn't buy the plan due to the high cost.

Dad loves it! Easy ordering, fast shipping amazing experience

Geek squad is always coming in clutch and their service is always top notch

They are the best when needed for service or over the phone.

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

Great peace of mind. When I always buy a TV I buy this and it has worked in the past.

We will see how was servic next two years great job.

I don't always purchase extended warranties, but felt it was necessary with this purchase of a tv and the cost. Gives me a sense of peace knowing that I am protected for 5 years.

Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

I tell everyone if you want anythibg, but it at best buy and get protection plan because it's realiable and they are helpful