Customer Ratings & Reviews

Hopefully will not have to use it but adding it on to a inexpensive TV seemed like a no brainer…

Great service Fast and very friendly people I would recommend it

Always buy this as it is great opportunity to keep your mind at ease in case anything goes wrong

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

Daniel and Jennifer were great. So glad I hired them to install that big tv

Service always excellent, have had geek squad protection in all my purchases

Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

I won't buy anything from best buy without this amazing service

I got this on my other TV. It had issues 4 years 7 months in. Best Buy refunded my full purchase price. The did not offer the model anymore. So I got the new Samsung to replace it.

I am so glad I purchased the plan. At first I was not sure to get the plan but I am real grateful I did. I bought a brand new Tv and the main board was bad the geek squad tech ordered a replacement. If you have major money in electronics, you should have this.

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

Best Buy Geek Squad has the best protection plans on Electronics as well as they've got the best return policy, exchange, replacement, ect... I highly recommend getting Electronics from Best Buy & purchasing the Geek Squad protection plan.

The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.

The delivery guys were very knowledgeable, carefull and made installation look easy.

I always get the Geek Squad warranty for my larger ticket items. Can't beat the no hassle guarantee since the manufacturers rarely live up to the warranty and with a large item like a TV, it is impossible to ship around so the in store warranty is worth every penny.

I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.