Customer Ratings & Reviews

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

Bought the 5 year warranty when I purchased my tv. Had to use it after 3 years worth every penny!

Geek squad installed my tv & extra components. They made sure I understood how to operate the smart tv functions.

Great value priced insurance, especially for a huge TV. Hope we never need it.

This Lenovo monitor is the clearest monitor I have used. I will purchase another one for my home.

I have t had to use them yet but just from previous questions they’ve helped me with they’re great

Haven't usedbut bought just in case.Last Tv died after a few years wanted coverage just in case.

Tv is working great and the color is way better than I expected. Thanks bestbuy!

This product so beautiful I like This product so beautiful I like This Product so beautiful I like This product so beautiful I like This product so beautiful I like This Product so beautiful I like

The protection plan sounds wonderful and hopefully I never have to use it.

The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well. The agent was very professional.

I love the Geek Squad and the services they provide. Whether in the store or on the phone they are helpful, patient, knowledgeable, and professional. Great service.

4 stars if I have to use it…. 5 stars if I don’t have to use it

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

It is always great to have the protection plans on everything with electronics cause it is well worth it in case anything happens . You never know if that would happen .

Great Insurance to back up any problems you may have with a 65 inch LG TV

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful