Customer Ratings & Reviews

We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

I hoped never use this extended plan, which was costly, but so glad I did. I will never buy another SONY tv. This TV was over TWO THOUSAND dollars and is horrible! My $400 tv is so much better!

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

Tv was mounted and setup quickly and took extra care in not damaging the product

Super Clear picture Super Clear picture Super Clear picture

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

Love the protection. Anything goes wrong i can bring it and get it taken care of

While I have seldom had to use the Geek Protections plans I have always not regretted when I had to. They are worth the money for sure.

It's good to have because I would not have to buy another tv

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

Always Buy Best Buy Geek Squad Service Warranty. Only had to use 1 time in pass, buy Geek Squad Replaced that Product , No Problems

Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!

I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

It's a peace of mind, you don't regret to buying it.

Best buy extended warranty’s are straight forward and easy to use when something breaks.

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

I always get the extender warranty it keeps me protected and gives me piece of mind. First time I bought it 20yrs ago I needed it had it. Never been without it since. Best buy protection rocks.

The Geek squad technician really knew his job. He helped us with getting a replacement