Customer Ratings & Reviews

I bought the 5 year warrant on my samsung tv a few years back. My Tv went on the blink and Best Buy replaced it with a brand new one. The only thing I had to buy was another 5 year warranty. Well worth it.

Great you shouls go get one today!!!!!!!!!!!!!!!!!

I haven't used it yet but I got it for a good cause in case something happens I'm covered

Geek squad is always there when you need help! I always get a helpful squad member!

Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

Feels good to know if there is a tech problem we are covered

Great recommended. Simply the best. Worry free purchase.

Seriously, for the price and peace of mind, foolish not to. Geek squad us great.

Geek Squad service I can't really rate it as either good or bad because I haven't had the need to use it yet and I hope I don't have to use it, but it gives me peace of mind to have it for when the time comes. I hope they don't disappoint me.

We have had Geek Squad service for many years and have always been very happy with it. They have been available and able to solve any problem we have brought to them. It is well worth the money.

A necessity to insure electronics nowadays. There is lots that could happen with televisions with newer technology and having a warranty is the smart way to go. Highly recommend it.

While we hope to never have to use this service, the times we have it has made the purchase worth it. Quick fixes and great communication from the Geek Squad.

Great job on fixing granddaughter’s phone. Thank you so much

I haven't had to use this yet and hopefully I won't. I did purchase a Protection Plan on a previous TV years ago and did have to use it. We were very pleased. The tech came to our house, had the parts he needed, fixed our TV and was finished in less than 45 mins.

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

I haven't used my coverage on anything yet but what I went through with my other brand TV (which lasted less than a year before something went out), DEFINITELY a good purchase and definitely a good price. I could have purchased a new TV for the cost of the repair.

The last thing I want to do is hall in a 65” tv for repairs. You’ll pay shipping and be without a tv for an unknown amount of time. Best Buys in home service repair pays for itself.

I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

it works like it says it does and is vary nice would buy again

This has been great so far! TV’s and other expensive items are best to have protection on in my experience so I am glad I got this service and luckily I haven’t had to use it so far