Customer Ratings & Reviews

Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

I always buy the GSP to protect my purchase. It gives me peace of mind

I always buy the GSP to protect my purchase. It gives me peace of mind

Love having this service. I use it for several item that I purchased. Great to have.

Geek Squad is very knowledgeable and fixed an issue I was having with my laptop. They had it finished before I left the store and it was cheaper than I thought it was going to be. Awesome crew!

When we purchased our Sony, we bought this, too. The installers were professional, setting up our TV in a quick manner. Their instructions for navigating through it were complete as of today.

I installed everything that I purchased on 6/4 and 6/5 myself (TV and soundbar) have not had any problems.

Best protection for your products, easy to use and no hassles

Great if your tv goes out bad if it doesn't lol wish it covered more like if the software becomes buggy over time after updates but sadly it doesn't

Always excellent customer service from my Best Buy Geek Squad repair team!!

I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.

Would recommend getting a warranty just in case something happens you don’t have to worry

This is very good I bought it in case something happens to my TV. I used it one time because I had a question about my TV. Geek squad called me back right away and gave me advice to fix the problem.

Helped with step by step instructions when I needed it to install my projector and connect it to my phone.

Awesome purchase once again great item I enjoy it!!

I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.

I had purchased a Geek Squad protection plan for my desk top computer. Computer failed and I took it in to Geek Squad for observations. They said it was beyond repair and gave me credit to get another computer with NO HASSLE. That is definitely a great deal.

Highly recommend purchasing this extra coverage. Makes perfect sense if and when anything were to go wrong with my new tv after the original warranty expires.

I've always said make sure you get the protection plan on your devices I trust me when I tell you even though it could be a little expensive for to be cheap but it's definitely worth it in a covers pretty much everything if something happens with it

I got best return service at in store customer desk, it was truly professional.