Customer Ratings & Reviews

Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

Courteous and efficient. Conscientious of our home and property.

Hopefully will never have to use it. I always buy warranty. You never know what may happen.

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

Haven't had any issues to have Geek squad intervene but thankful I have them on deck just in case

Enjoying best quality and best priced TV worth the purchase and choice

Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

Great peace of mind for my purchase. Glad to know I have it just in case.

Niece price nice quality. We are all like this tv.

I always get a protection plan on anything i buy at best buy. Becsuse if anything happens to my products can alwsys get it fixed.or get a new one if they can not fix its

For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

Excellent service refund the money that i pay for my tv

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

Great recommended. Simply the best. Peace off mind.

Remotes can go out etc etc. It's piece of mind. Power surges can kill a tv so...

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

Great customer service and knowledge of all tv's to meet our needs.