Customer Ratings & Reviews

I think that this was a good purchase and will pay for itself over the life of the agreement. I would suggest that others consider this purchase for big tag items.

Just exchanged the old tv for the new one. Old Samsung was used a lot and had a warranty. My tv was replaced.

Buying an expensive TV and only having a year manufacturer warranty is not smart. As much as I spent on my TV, it was a no brainer to spend an extra fraction of the price to be protected for FIVE years. I simply have no worries.

It's always have geek squat to fix things quickly when you need it reasonable.

I would not purchase any electronic device without the Geek Squad coverage they are always professional and if they can not fix it they replace it you cant beat that service.

Easy to understand, good communication. Was given clear, concise answers to all questions

The new OLED was a big investment and the five year warranty gives us piece of mind should anything go wrong. The Geek Squad has proven to be highly skilled with electronics.

This is the second time that I have to use my protection plan with Geek, absolutely easy and clear process to make effective the protection plan. I will always recommend them.

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

I was I couldn't believe the way they just changed out the TV and I was impressed

I could not have a computer, printer or tablet without Geek Squad. I can't praise them enough. They have saved me more times than I can count. They are on speed dial.

Put it on all my items and it is definitely worth it

Love geek squad they are the best they will help you

Pardon my pun but "it pays" to have extended warranty on televisions. Glad I was able to purchase a "5 year warranty" for my new Sony and have 2 years to pay it off with my Bestbuy card. Who can beat that! Thank you Bestbuy!

I am an insurance account manager and i always include additional protection on all my electronics. Better safe than sorry. This is my second sound bar and when it eas damaged by lighting my plan replaced it. Protection is a must.

Won’t buy anything without a warranty after they have fixed numerous items for free

Especially with kids and todays merchandise. I believe things are not built to last so an issue is sure to come up. Also, kids throwing things around can easily hit the tv and break it. This covers that and more.

Have never needed to use it. BUT... It's better to Have one and not need it, than to Not have one when you do need it. Always opt for a good warranty or service product

Hope never have to use. But it’s there if needed. !

The Geek Squad was great! I am so happy that i had the protection plan on the TV that was replaced and bought fir the new TV. It reallt is worth the cost. Geek Squad was great!