Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 25369 reviews
(25,369 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from knowledgeable staff. Highly recommended
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this yet but when I have gone into the store to ask a question they have been very helpgul
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my new TV, and think it is a great idea in the situation where my TV breaks within 5 years. Does not cover accidental damage for TVs but its always better to be safe than sorry.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth the price for the peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid approx. $93 for this 5 yr warranty which was well worth the peace of mind I have knowing any glitch will be fixed by Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protection the geek squad is very good I would like recommend this protection plan for every one
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Yes!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy anything electronic without it! I buy Protection plans on all my electronics, well worth it. A bit extra up front, but can save you a ton on the back end.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best plan EVER!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my surface computer. NO questions asked. The product ended up being recalled and they gave me a credit for EVERYTHING! So friendly and helpful!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the services of the Geek Squad since purchasing the product but I have had to use it on another purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We usually purchase the Geek Squad Protection for all of the products we buy. You never know when you might need it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I glad I got the 5 year protection. Most things don't happen right away, but 5 years down the road anything could happen. I won't be worried because I went ahead with the protection plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the extended warranty for my Samsung 60” tv just in case something happened to it. Luckily I did cause after two years it went out and Samsung would not help.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation of OLED.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was very friendly. They mounted the TV and answered all my questions.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Only way to buy a tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have found that most TVs last 4 to 5 years before needing service. The geek squad warranty just bought me a new TV when the old one could not be repaired. It's a must have
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good tv mount
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv mount easy to set up just need the roght tools for it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help when needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so glad to have this coverage. Things happen and you would be surprised at what’s covered that you have no idea are covered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better save than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tend to always buy the protection plan on the purchases I make through BB. They are very accomodating.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, but they don’t get you a replacement television until a 30 day wait period is over.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Derek. Thank you for sharing this with us. We're happy you've had great service. We appreciate the insight and feedback as this can help us improve our services for the future. If you have any further questions or need any help, please let us know!
Rated 4 out of 5 stars
Always buy Geek warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy Geek warranty. Save money with this. You never know
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the geek squad in the past and the insurance is worth the money. Covers pretty much any issue that might pop up.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
