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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30801 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 30,801 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have, for protection of your expensive entertainment products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra protection to be on the safe side just incase the tv broke after the manufacture warranty ran out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad fixed my computer issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase this Geek Squad plan every year, and have had to use it numerous times! Comes in really handy, if you have any problems with the items that are covered under your plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this option was available. Very happy with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad warranty but have not used. You never know when you might need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added geek squad and another product we purchased was replaced easily. I always add this it is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $80 for 5 years!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $80 for 5 years! Great price on TV makes amazing deals for the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5 year protection plan to make sure our TVs will be taken care of in the event it stops working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints with purchasing the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend getting the warranty for any TV, because many things could stop working such as the picture display or connection ports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay price for the tv purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay price for the tv purchase. However, it could a little cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A NECESSITY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY HELP YOU MOUNT YOUR PRODUCT AND PROTECT YOUR PURCHASE. DEFINITELY WORTH THE PRICE.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. Best Buy does seem to be a great place to buy products with good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service at Best Buy for my computer. Agents installed it and serviced my computer at the same time. Would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this warranty. Cheap insurance policy for my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to get my devises worked on and fix my mistakes! Everyone has been so knowledgeable and very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has Always been amazing and Very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a peace of mind to have a warranty just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used the greek squad for my lap top computer. The service was great & the staff was knowledgeable and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always good to have the insurance. It sure what’s going to happen but if something happens the TV will be insured

    I would recommend this to a friend