Customer Ratings & Reviews

This service pays for itself many times over. I could not be happier with the service.

Florida Geek squad has saved me so many times wether it was my headset, TV or phone it has saved me tons of money from having to rebuy a product!

I have yet to need the service and I truly hope I never need to use the service but I am very glad that it is there

A service that I hope I won't be needing in the near future. But its nice knowing if I ever do need it I am covered

Where would I be without this help! I always need help

I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

Never no when you might need something fixed. Great addition to add for the price. Geek Squad is always great.

Great price will cover tv for 5 years and fix any defects for free

Excelent service was able to get a repair easily ! A+

Great service. Tv went down randomly after 3 years and they replaced it free

Great organization. The reason I buy at best buy.IF the geek squad went away or got too pricy, I probably would also.

Always buy this on larger purchases If I do need to use it I know I am in good hands with the Geeks.

Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.

Great peace of mind and hopefully wont need to use

Wanted to have coverage for 5 years so I would not have to pay repairs if a issue came up. So far have not needed anything.

i usually always get this its better than the manufacturer warranty

I am a notary agent and needed to make sure I have the protection of all devices just Incase it got damaged.

I believe that this is a great service plan that Best Buy offers. It guarantees that the TV will work and will fix it if there becomes internal damage. I would recommend this.