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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 30,807 reviews
  • Rated 5 out of 5 stars

    Always on big ticket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek 5 year plan on big ticket items. It gives us peace of mind on the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent program for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent package for the money. All the advantages of being in this program are worthwhile the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to know its there if needed with all the new bells and whistles being added to new video/audio gear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never go without...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad converage is a must especially with electronics. The agents are always helpful if you have an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been given great tech support when needed. The store associates are very pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but the comfort I get from having it is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just for piece of mind in case the tv would have some kind of problem. Better to have it and not need it than need it and not have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have. I needed help with my tv and they took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad insurance for future possible issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLE TO USE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN I HAVE A PROBLEM THE GEEK SQUAD FIXES MY ITEM. THEY EXPLAIN WHAT WAS WRONG AND WHAT THEY HAD DONE TO FIX PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must to protect the value of your stuff

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just in case something goes wrong with my new tv. Last one went bad less than two years after I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this protection plan. But have used other product plans in the past and found worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten warrants for all of my purchases and it is totally worth it even thought its a little extra money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good enough to put in your moms living room. would buy for dad too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection from geek squad brings comfort within my home for all products we buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t actually had to use this but if I didn’t have it I am sure I would have lots of issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Got Your Back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing geek squad and the protection service is covering my home entertainment system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program is always a good investment on buying things Unfortunately they only give you 15 days sometime too pay it off where I really do believe it should be at least one month otherwise they do what they need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my new TV and sound bar and the geek squad came to the rescue. he figured out the problem and resolved it within 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy best electronics store I've never had any issues with any purchase I've made. Check em out

    I would recommend this to a friend