4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 759 Showing 15,161-15,180 of 30,811 reviews
  • Rated 5 out of 5 stars

    A must for any electronic appliance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection warranty. OEM warranties are only good for a year. This is five years of peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came and connected my tv and all other devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet, but just knowing under warranty for 5 years is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad protection provides great peace of mind for my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i was facing problems with the software of my tv the geek squad member helped me and solved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful when my tv broke. I am so glad I got it! Need to get if you are getting electronics!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeky mishaps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty you never know what may happen so I always do just in case to be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good having repair coverage if the device malfunctions and has a costly repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Geek squad fixed and my issue and made suggestions on another product that wasn't in the equation. So I got double help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In General -Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet on this product but have on other products and it met my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection incase your device malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a definite must have on your big purchase, always protect your purchases. A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv warranty helps!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thinking purchasing this Geek Squad warranty for my TV. Love that I can just call and get help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually reluctant to purchase these protection plans, but there was a special price for this insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WarrantyService

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent to have. Protect your investment moving forward especially when problems arise...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always a must on big ticket purchases imo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed fast and professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Geek squad has been awesome. The installer went beyond requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always recommend! great help have used successfully on other products! never leave the store without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedtbuy is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is the best I love Bestbuy warranties very helpful and the prices are the best

    I would recommend this to a friend