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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 771 Showing 15,401-15,420 of 30,811 reviews
  • Rated 4 out of 5 stars

    TV Maintenane Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan was for a 5-year period. The plan didn't cost a lot and provided peace of mind. The TV out lasted the plan. It's too bad that Best Buy doen't have have a rebate option for plans not used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is one of the best warranties outhere. The process is simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 years additional guarantee in case I have to use it. The price is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase geek squad protection no matter what. Never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a plan for every high ticket items because (unlike other stores that don't) they stand by their product and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed myself but geek squad protection is easy to use if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plans! They are worth it every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad in the past they are very helpful and time sufficient I would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 in Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Samsung 65 inch TV. Hardest thing was programming all of the additional channels in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there to save the day always. Best buy is the best place for all your technical needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used geek squad. But I hear good things from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works as it should, I am watching Ridiculousness right now so talk to you guys later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works as it should, I am watching Ridiculousness right now so talk to you guys later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and assured me about what they were doing to my TV. Very nice and professional. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One stop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys. Smart and innovative. Great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were courteous and professional. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong by protecting your investment especially with the amount of coverage that geek squad offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The even put on little boot covers as they cam in. Very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prefect this was helpful it got me a new tv everybody was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection when I bought the tv.hopefully the service will live up to the advertisement.

    I would recommend this to a friend