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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30292 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 30,292 reviews
  • Rated 5 out of 5 stars

    Inexpensive Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great deal! Five years of protection for our new 50" Insignia 4K TV with Amazon Fire HD built-in. We got a very decent price. When you pay $300 for a 50" 4K TV with a streamer and a whopping five year warranty, it is a deal! So using my own personal experience, if a TV lasts five years or more, it's paid for it's self. This warranty is a good deal to cover my cheap TV deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for any electronic devices , good prices for coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I just hate that I can't bring it directly to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing definitely will be recommend! Also service was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if ya got kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our other tv, same idea as we have young kids and it is not a good day when the living tv gets smashed and you have no warranty/protection plan and end up spending 10x as much if ya buy the plan rather than a whole new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes it work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a MUST for all your tech. They are able to fix or replace any tech concern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection plans on everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just good to know that if the tv breaks that it’s covered! Less worry when you buy brands you’ve never used before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JenL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always stand by geek squad! I love feeling safe with the coverage on my items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love the quality and the features that the tv provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy, helpful & courteous geek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small issue with a tv I had purchased, I was in my last year of the geek squad warranty and I was able to get a whole new tv! Service was great and I recommend the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection this is one of the main reasons i have the memebership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeaaaaheet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed to use there services but if i had needed to those guy's are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd swide was a great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They We're very efficient in coming to check my t. V. And getting everything set up to get exchanged in a very timely manner, very grateful for their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service I received was favorable The geek squad replaced my TV with a newer one and delivered it right into my living room. They were friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan, and don’t worry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this! I am less worry about what can happen in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helps me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always helps me! If you are just joining, you need understand that you have to make an appointment - in store and / or online. It is generally quick, but not instantaneous. I greatly appreciate their help with my technological problems. It is a great weight off of my shoulders to belong and not have to worry about how to get a repair done. Many times they can help remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have my Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded our tech support but have used Geek Squad for years with great success. They have by chat, phone and in store walked me through issues, questions, information searches and purchases. Having that kind of support any time of day or night keeps all our techno gizmos running at home since I have limited knowledge. I have never had a technician seem impatient or rushed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me achieve inner peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and peace of mind. I recommend people buying TVs or laptops to add this protection on. I always get better service out of here than the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High confidence with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very high level of peace-of-mind knowing my item is covered by the Geek Squad!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy anywhere else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has top-notch sales and service. I have not had a problem since I’ve been purchasing everything from TVs to refrigerators to microwave oven. I totally recommend Best Buy

    I would recommend this to a friend