About this item
You're excited to buy a beautiful TV screen for your home — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.
Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge).
If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.
We make house calls for TVs 42" and larger.
No need to lug your screen into a store. If your TV is 42" or larger, we'll come to your home to repair your issue. If we originally installed your TV, we'll also uninstall and reinstall it.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part, or how the product was manufactured. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
If your TV won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If the remote that came with your TV stops working, we'll replace it.
Get a one-time replacement for the remote control that was included in your original TV box.
We'll recalibrate your TV in your home.
If we originally calibrated your TV, we'll recalibrate it after any needed repairs.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
Product Name3-Year Standard Geek Squad ProtectionBrandGeek Squad®
Other
Plan TypeGSPUPC400064189909
Search
- A: AnswerFor me it’s taken a month and still don’t have it
Answered by Ileherbe
- A: AnswerI'm pretty sure they will but I wouldn't explain to them what happened. Just tell them something is wrong with your T.V and that's it.
Answered by Rogue
- A: AnswerYou are actually purchasing a 5 year warranty that overlaps with the manufacturer warranty. Your 5 year warranty will most likely end 5 years from the purchase date of your tv. The big trick and heist is the way warranty companies use the word "extended". You and I would assume that after the manufacturer warranty runs out, you will have an extension of 5 years. The fine print will tell you that this isn't true. The word "extended" can also mean that you are extended more coverage for a period of 5 years, with an overlap of coverage during the original manufacturer's warranty.
Answered by AttyGeorge
- A: AnswerI thought we had 60 day window to add the GSP Plan.
Answered by Anonymous
- A: AnswerI was in your same situation. When I bought it i asked for the accidental plan. When i called to ask about replacement they said what i bought was just basically an extended warranty. Sorry you were misguided as well.
Answered by Vince
Q: QuestionHow do you register this warranty?(2 answers)
A: AnswerThanks for the question. There is no need to register your Geek Squad Protection Plan. We gather your information at purchase, so we should have it all on file, and be able to look it up under your phone number.Answered by GeekSquadSupport
Q: QuestionIs a broken TV screen covered under Geek squad protection plan?(11 answers)
A: AnswerNot covering a small cracked tv when the owner pays for coverage for everything that should be included besides paying for the tv, is a bunch of bologna!Answered by Anonymous
- A: AnswerI was always able to just use my receipt for it. I never got a package or papers.
Answered by Michelle
Review Summary
Rating 4.7 out of 5 stars with 27262 reviews
4.7Rating by feature
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Rating 4.6 out of 5 stars
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- 4.6Ease of Use
Rating 4.6 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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