Customer Ratings & Reviews

This warranty saved me with my TV purchase. We bought the display model since it was the last one in stock but the pixels started going out. Thankfully it was still within our warranty period. Since there was no longer a TV with like technology Best Buy refunded the entire purchase with a gift card that we were able to put towards a new TV.

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.

We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

Tv went out and being under warranty they brought a replacement to my home!!

I love that the protection plan is 5 years for protection on products that are high priced items. I am happy with the options and the peace of mind that having the long term protection gives you. Very pleased that I purchased the protection plan for these reasons.

Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!

User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

Feeling very confident about geek squad service. That’s why I took the extra coverage.

I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

Great Delivery. Outstanding service. Would recommend

I can really appreciate the protection plan & the geek squad. It's really a great idea to get the coverage on everything. I had my tv almost a month something happened with red dots throughout the tv & there replacing it at no cost to be brand new. Always get the coverage!!

Geek squad offers good service if you need protection and security for an electrical device its a must have

Tv picture went out almost completely.. called up and let them know. Had a new tv delivered the next day and they removed the old tv... great service

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

definitely worth making this purchase and came in handy

I love the quality, features, and being able to stream movies concerts and other special events

The Geek Squad delivered and installed the TV without any issues. They were very efficient in installing the mounting bracket (through stacking stone). They cleaned up afterward very well. They spent time instructing us on the use of the new TV. They hooked it up to our VHS/DVD player as well without additional charge. Nice job!!

This 5 year warranty was inexpensive protection for a tcl tv that I didn’t know much about. It will save me a lot of worry now that I have it.

I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.